AlleyWatch, the largest organization focused on NYC Tech, celebrates the work of the individuals that serve as a catalyst for innovation within the NYC Tech ecosystem.
MEET THE 2019 NYC TECH INFLUENCERS
Ragy Thomas is the founder and CEO of Sprinklr, the customer experience management platform enables brands to understand social interactions with customers across all channels. Focused on technology management development and software engineering early in his career, Thomas served as the CTO of Big Foot Interactive, which was acquired by Epsilon. At Epsilon, Thomas noticed how brands were using starting to email to engage customers. He quickly came to the realization that this paradigm shift would soon happen for social media. That set the foundation for launching Sprinklr in 2009.
Sprinklr today is an end-to-end platform for enterprises to manage customer experiences across every touch point. Sprinklr's impressive client list includes 1500+ of the world's largest brands including CNN, Disney, Nike, McDonald's, NASA, and Marriott. Under Thomas' leadership, Sprinklr has scaled to 1300+ employees and was valued at $1.8B after its last funding round in 2017. Sprinklr has raised ~$230M in funding and is backed by Wellington Management, Intel Capital, Battery Ventures, and Temasek.
Outside of his work, Thomas is an avid volleyball player.